Help tied to the right record.
Signed-in users can create a private support request from Safety & support. If you cannot sign in, use this public form.
Send a support request
Use an email you can access. Do not include passwords, full payment-card numbers, Social Security numbers, or other highly sensitive information.
Account and sign-in help
Use email recovery from the sign-in screen. Account data export and deletion are available under Account settings. If you cannot sign in, use the form above or the separate account-deletion page.
Job and direct-payment help
Open the relevant job first and use messages for ordinary coordination. Use “Service concern” for conduct, damage, attendance, or quality issues. YardNearby can review app records but cannot issue a refund or reverse a payment made directly between users.
Safety and fraud
Use “Report a safety issue” from Safety & support. Include the related job when possible. For immediate danger, contact emergency services.